frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA | a wonderful job... I just received my 5 canvas's (4 of the same image for a client) and they look wonderful! You guys do a wonderful job and have very quick service. Thank you so much and I hope to order much more from you!
Huxley Photography & Design
Michelle, Huxley Photography & Design, Squamish | Good work I have had several pieces printed on canvas, 122x14 and 16x20. The color reproduction is superb and the shipping and service is second to none. I am very happy with this product and service and have recommended it to several fellow artists with confidence that they will be equally as delighted. Good work.
Jerry, Edmonton | Awesome quality and price. Thanks so much
Ron G., |